Cancellation and Refund Policy for Deep Creationz

1. Cancellation of Subscription

1.1. Subscription Cancellation

You have the right to cancel your subscription at any time. To cancel, log in to your account and follow the cancellation instructions provided on the Platform.

1.2. Immediate Cancellation

Once you cancel your subscription, access to premium content will cease immediately, and you will not be charged for the subsequent billing cycle.

2. Refund Policy

2.1. Refund Eligibility

Refunds are subject to the following conditions:

   – If you cancel your subscription within 10 minutes of your initial purchase, you are eligible for a full refund.

   – After the initial 10 minutes, no refunds will be provided for the current billing cycle.

2.2. Refund Process

To request a refund, contact our customer support team at info@deepcreationz.com within the eligible refund period. You may be asked to provide details and reasons for your refund request.

2.3. Refund Method

Refunds will be processed using the original payment method used for the subscription purchase. Please allow 10-15 business days for the refund to be reflected in your account.

3. Exceptions

3.1. Content Availability

We do not offer refunds based on the availability of specific content. Content availability may vary based on your geographical location and licensing agreements.

3.2. Unapproved Charges

If you believe your account has been charged without your authorization, contact our customer support team immediately for resolution.

4. Contact Us

4.1. If you have questions or concerns about our cancellation and refund policy, please contact our customer support team at info@deepcreationz.com

5. Policy Changes

5.1. We reserve the right to modify this cancellation and refund policy at any time. Changes will be posted on the Platform, and continued use of our services constitutes acceptance of the updated policy.

Thank you for choosing Deep Creationz. We are committed to providing you with the best possible service and ensuring a fair and transparent cancellation and refund process.